Privacy Policy

DockOptima is a UK-based provider of yard and dock management software. If you have any questions about this policy, email contact@dockoptima.com.

• Contact form data — name, work email, company, role and the message you send us.
• Account data — email address and profile details when you sign up.
• Operational data — appointments, VRMs, PO numbers and gate events entered by your team.
• Technical data — IP address, user agent and timestamps, used to detect abuse and secure the service.

We process contact-form submissions on the basis of your consent (UK GDPR Art. 6(1)(a)). Account and operational data are processed to perform our contract with your organisation (Art. 6(1)(b)) and for our legitimate interests in running and securing the service (Art. 6(1)(f)).

Contact submissions are kept for up to 24 months for follow-up and audit purposes. Operational data is retained for the duration of your contract plus any retention period we've agreed with you.

Under UK GDPR you have the right to access, correct, delete or export your personal data, and to withdraw consent at any time. To exercise any of these, email contact@dockoptima.com.

For any privacy question or complaint: contact@dockoptima.com. You may also complain to the UK Information Commissioner's Office (ico.org.uk).